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NISSAN SOUTH AFRICA PARTNERS WITH WESBANK FOR VEHICLE FINANCE
|Date: 19 Aug 2020
||Author Type: Press Release
|Author: Nissan South Africa
|Source: Nissan South Africa
launches Nissan Pre-Finance for simple customer-centric digital solutions
South Africa (18 August, 2020) – Nissan South Africa has become the first vehicle manufacturer to
launch a new intuitive digital application technology to assist customers when
applying for vehicle finance online.
The Nissan pre-finance tool is powered by WesBank and allows
customers to check their affordability by completing a pre-approval form before
applying for finance. This tool is integrated into the bank’s engine.
Nissan is the first vehicle manufacturer in South Africa to offer
pre-financial approval within their website which is linked to the credit
bureau. The intelligence or algorithms built into the tool provides immediate
confirmation of approval or declined status while allowing the customer the
flexibility to structure their deal using balloon payments or deposits.
The process is seamless, convenient and quick. Removing the
hassle of the full vehicle application process which is usually tedious and
time-consuming. Once the customer receives an approval, a reference number is
issued with the full downloadable pdf. deal structure for the customer to
utilize at their dealer once they are ready to purchase. Nissan continues to
explore innovative solutions to ensure that the vehicle purchase process is
seamless and simplified for their customers.
“As the first OEM to partner with WesBank, we are excited for
this collaboration to respond to our customer’s needs using digital innovative
solutions.The integration of WesBank’s
digital application technology into our website will enhance Nissan and Nissan Finance’s
offering to prospective Nissan vehicle owners,” says Nancy Moodley, Nissan
South Africa’s Head of Customer Experience and Digital.
As the coronavirus creates significant challenges for the
automotive industry, it has become more important than ever to use technology to
deliver the full bouquet of virtual customer solutions including e-commerce.
This impactful tool launched by WesBank and Nissan allows customers to get car
finance approval in minutes from the comfort of their mobile devices. The
laborious and complicated process of applying for vehicle finance has now been
simplified offering potential & current Nissan customers a tailor-made deal
suited to their budget.
“When developing this platform, our goal was to make the online
journey of applying for vehicle finance a stress-free conversation, not an
interrogation, for our customers - simple as that. We ask the applicants to
tell us a bit about themselves and the car they are interested in purchasing
and in under 10 minutes, we can tell them whether they are approved for the
requested vehicle financing or not. If not, we can offer them alternative
options to fit their budget,” says Dane Reddy, WesBank’s Head of Digital.
Nissan recently introduced a host of digital services as part of
platform to make it easier for customers to interact with their products
particularly during these times when we are observing best practice in managing